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RTW Coordinating

Dedicated Return to Work Coordination Support

Outsourced RTW coordination services to manage workplace injuries, ensure NSW compliance, and guide workers through recovery and return-to-work processes.

Professional RTW coordination services for effective workplace injury management

What This Service Is

Dedicated support to manage workplace injuries and ensure compliance with NSW requirements.

RTW Coordinating provides employers with dedicated support to manage workplace injuries, ensure compliance with NSW requirements, and guide workers through the recovery and return-to-work process. Instead of relying on internal staff or navigating unfamiliar obligations, employers can outsource this function to an experienced rehabilitation professional who oversees all aspects of injury management on their behalf. The service ensures each worker has a clear plan, that communication is consistent, and that duties and expectations remain aligned with safe recovery.

Who It Helps

RTW Coordinating supports employers in managing workplace injuries effectively.

Employers

Reduced administrative burden and professional injury management expertise.

Injured Workers

Clear plans, consistent communication, and safe recovery pathways.

Workplaces

Compliance with NSW SIRA requirements and improved return-to-work outcomes.

When It's Needed

RTW Coordinating is valuable when employers need professional injury management support.

Limited Internal Resources

When employers lack dedicated staff to manage injury coordination effectively.

Compliance Requirements

To ensure RTW Program meets NSW SIRA guidelines and obligations.

Complex Cases

When multiple injuries or complex situations require expert coordination.

Why It Matters

Managing a workplace injury can be complex, time-consuming and stressful for employers — especially when internal resources are limited.

Reduce Administrative Burden

Professional coordination handles day-to-day management tasks efficiently.

Ensure Compliance

Workplace obligations under NSW Guidelines are met consistently.

Consistent Communication

Maintain clear communication with treating providers and insurers.

Maintain Momentum

Keep recovery and suitable duties planning on track without delays.

Support Workers

Help workers feel informed, safe and engaged throughout the process.

Cost-Effective Solution

Professional injury management with minimal disruption to the business.

What Rebility Does

Rebility provides outsourced RTW Coordinators who bring structure, clarity and practical support to each stage of the injury management process.

1

RTW Program Compliance

Ensuring the employer's RTW Program meets NSW SIRA requirements.

2

Medical Liaison

Liaising with the treating doctor to understand the worker's needs and capacity.

3

Injury Management Planning

Developing clear, appropriate Injury Management Plans for each worker.

4

Insurer Coordination

Coordinating benefits-related discussions with the insurer when necessary.

What Referrers Can Expect

Referrers and employers can rely on consistent, professional support throughout the injury management process.

1

Consistent Communication

Structured, regular communication about progress and next steps.

2

Early Risk Identification

Proactive identification and management of risks that may delay progress.

3

Clear Explanations

Clear explanations of duties, expectations and next steps for all parties.

4

Administrative Support

Confident handling of administrative and coordination tasks.

Benefits & Outcomes

RTW Coordinating delivers measurable value for employers, workers, and workplaces.

Reduced Administrative Load

Employers can focus on core business while injury management is handled professionally.

Improved Compliance

Compliance with NSW SIRA guidelines is maintained consistently.

Clear Planning

Clear, consistent planning for each injured worker.

Faster Return to Work

Faster and safer return-to-work outcomes through professional coordination.

Stronger Communication

Stronger communication between workplace, healthcare providers and insurers.

Early Risk Identification

Early identification of risks that may delay progress.

Better Data Tracking

Better injury data tracking and insights for continuous improvement.

Increased Confidence

Increased confidence for both employers and workers throughout the process.

Frequently Asked Questions

Common questions about RTW Coordinating services.

Outsourcing allows employers to access professional injury management expertise without hiring internally. It ensures the process is handled correctly, efficiently and in line with NSW requirements.

Yes. We provide scalable support depending on the size and needs of the business.

Rebility supports a wide range of industries, from professional services to labour-intensive environments. Each plan is tailored to the needs of the workplace.

No. Employers still hold ultimate responsibility, but we manage the day-to-day coordination, communication and planning to ensure those responsibilities are met.

Workers are reviewed regularly, with frequency depending on injury complexity, progress and treatment milestones. Updates are shared consistently.

Yes. We ensure the RTW Program aligns with current NSW SIRA guidelines and reflects best practice injury management.

Absolutely. Small businesses often benefit the most, as they may not have dedicated internal resources to manage injuries effectively.

Ready to Access RTW Coordinating Services?

Contact us to discuss your RTW coordination needs or make a referral for professional injury management support.