Referrals
A simple referral process that gives you confidence
We make referrals easy. Our team responds within 24 business hours and keeps communication clear and steady from the start.
Referrals we accept
We accept referrals from insurers, employers, treating professionals and other workplace rehabilitation providers.
Insurers
We support clear communication, practical planning and early insight into risks or concerns.
Employers
We help you support your team with confidence through simple guidance and steady communication.
Treating Professionals
We collaborate respectfully and provide clear reasoning behind our recommendations.
When to Refer
- When a worker has sustained an injury or developed a condition that affects their ability to work
- When there are concerns about a worker's recovery progress or return to work timeline
- When you need expert assessment and planning support
- When you want proactive risk management and early intervention
Start the process in a few simple steps
Complete the referral form
Provide the essential details. Our form is simple and takes only a few minutes.
We review the information
We look at the referral promptly and contact you if anything needs clarification.
Referral acknowledged within 24 hours
We confirm acceptance and outline the next steps clearly so you know exactly what to expect.
Complete the referral form
Provide the essential details. Our form is simple and takes only a few minutes.
We review the information
We look at the referral promptly and contact you if anything needs clarification.
Referral acknowledged within 24 hours
We confirm acceptance and outline the next steps clearly so you know exactly what to expect.
Clear next steps from the moment we receive your referral
Once we receive your referral, we move quickly to establish contact and begin the assessment and planning process.
Initial Contact
We reach out to the worker and begin building a clear picture of their needs and goals.
Planning
We work with all parties to create a plan that is realistic, supportive and easy to follow.
Ongoing Support
We keep communication steady and identify concerns early to maintain progress.
Referral Form
What happens after you submit
We understand that submitting a referral can feel like a big step. Rest assured, we're here to make the process as smooth and transparent as possible.
Once you submit your referral, you'll receive an acknowledgment within 24 business hours. We'll then begin our assessment and planning process, keeping you informed every step of the way.
Prefer to contact us directly?
If you have questions about the referral process or would like to discuss a referral before submitting, we're here to help.